Jeenie is a global community of HIPAA-trained language experts standing by 24/7 to jump on a voice or video call to help with your healthcare communication needs.

Don’t trust healthcare conversations to a machine or a patient’s family

  • Fastest to Set Up
    • Start using Jeenie in
      3 minutes
    • No salespeople
    • No extra equipment or cameras required
  • Easiest to Use
    • Connect in seconds
    • On-demand, no scheduling ahead
    • No waiting online or going through an operator
    • No remembering an account ID
  • Smartest Solution
    • Use a smartphone or tablet
    • No clunky call centers
    • No antiquated landline phones, desktop computers, or extra hardware
  • Most Affordable
    • Lowest-cost interpreting for healthcare
    • Same cost for video and audio
    • Use credit cards or PayPal

Interpreting is required by law!

Bilingual friends and family are not legal solutions, and bilingual staff can’t cover you 24/7.

Section 1557 of the Affordable Care Act in U.S. healthcare law states that care providers must offer language assistance to guarantee proper communication. The Americans with Disabilities Act requires that care providers guarantee communication accommodations for Deaf patients.

Pricing that suits each healthcare provider’s needs

Includes access to Jeenie’s HIPAA-trained, medically qualified interpreters on our HIPAA-compliant platform

Monthly subscription plans

Subscription fee

Plans from
$49.95 to $299.95
  • Based on # of users
  • 15% discount when you pay for year up front

Per-minute fees

All languages, including ASL
$1.00 to $1.50/min
  • Rates as low as $0.70/min with volume
  • Same price for audio & video
Features included:
  • Access to mobile & web versions
  • Shared account for your team
  • Individual user management
  • Monthly billing/usage reports
  • Preferential call queueing
  • Customer support

Only pay for what you use

No monthly fee

All languages, including ASL
$2.00/min

Same price for audio & video

How Jeenie fits into your healthcare practice

  • Conversations with family members

    "Jeenie helps us get accurate symptom information from our patients for proper treatment. Depending on friends or family is very risky."

  • Face-to-face communication with deaf patients

    "We can get an ASL interpreter right away for unscheduled or last-minute appointments… schedule changes no longer cost us a fortune."

  • Emergency consultations

    "Getting information quickly can make a difference between life and death. With Jeenie, I connect directly to an interpreter in seconds."

  • Appointment follow-ups

    "Jeenie helps us easily review medications and dosages with patients if they have questions after their visit."

  • Patient intake

    "We can turn the camera on our phone or tablet around to let the interpreter translate paperwork for patients in real time."

  • Exam-room conversations

    "With an interpreter on my mobile device, I can move around the clinic and meet patients wherever they are."