Jeenie is a global community of HIPAA-trained medical interpreters standing by 24/7 to jump on a voice or video call to help with your healthcare communication needs.

Don’t trust healthcare conversations to a machine or a patient’s family

  • Fastest to Set Up
    • Start using Jeenie in
      3 minutes
    • No salespeople
    • No extra equipment or cameras required
  • Easiest to Use
    • Connect in seconds
    • On-demand, no scheduling ahead
    • No waiting online or going through an operator
    • No remembering an account ID
  • Smartest Solution
    • Use a smartphone or tablet
    • No clunky call centers
    • No antiquated landline phones, desktop computers, or extra hardware
  • Most Affordable
    • Lowest-cost interpreting for healthcare
    • Same cost for video and audio
    • Use credit cards or PayPal

Medical Interpreting is required by law!

Bilingual friends and family are not legal solutions, and bilingual staff can’t cover you 24/7.

Section 1557 of the Affordable Care Act in U.S. healthcare law states that care providers must offer a medical interpreter to guarantee proper communication. The Americans with Disabilities Act requires that care providers guarantee communication accommodations for Deaf patients.

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How Jeenie fits into your healthcare practice

  • Conversations with family members

    "Jeenie helps us get accurate symptom information from our patients for proper treatment. Depending on friends or family is very risky."

  • Face-to-face communication with deaf patients

    "We can get an ASL medical interpreter right away for unscheduled or last-minute appointments… schedule changes no longer cost us a fortune."

  • Emergency consultations

    "Getting information quickly can make a difference between life and death. With Jeenie, I connect directly to an interpreter in seconds."

  • Appointment follow-ups

    "Jeenie helps us easily review medications and dosages with patients if they have questions after their visit."

  • Patient intake

    "We can turn the camera on our phone or tablet around to let the interpreter translate paperwork for patients in real time."

  • Exam-room conversations

    "With a medical interpreter on my mobile device, I can move around the clinic and meet patients wherever they are."