Jeenie's mobile platform connects caregivers to video or audio calls with HIPAA-trained interpreters for on-demand language assistance when communicating with limited English-speaking and Deaf patients.

Why Jeenie?

  • Fastest to Set Up
    • Start using Jeenie in
      3 minutes
    • No salespeople
    • No extra equipment or cameras required
  • Easiest to Use
    • Connect in seconds
    • On-demand, no scheduling ahead
    • No waiting online or going through an operator
    • No remembering an account ID
  • Smartest Solution
    • Use a smartphone or tablet
    • No clunky call centers
    • No antiquated landline phones, desktop computers, or extra hardware
  • Most Affordable
    • Lowest-cost interpreting for healthcare
    • Same cost for video and audio
    • Use credit cards or PayPal

How Jeenie fits into your healthcare practice

  • Conversations with family members

    "Jeenie helps us get accurate symptom information from our patients for proper treatment. Depending on friends or family is very risky."

  • Face-to-face communication with deaf patients

    "We can get an ASL interpreter right away for unscheduled or last-minute appointments… schedule changes no longer cost us a fortune."

  • Emergency consultations

    "Getting information quickly can make a difference between life and death. With Jeenie, I connect directly to an interpreter in seconds."

  • Appointment follow-ups

    "Jeenie helps us easily review medications and dosages with patients if they have questions after their visit."

  • Patient intake

    "We can turn the camera on our phone or tablet around to let the interpreter translate paperwork for patients in real time."

  • Exam-room conversations

    "With an interpreter on my mobile device, I can move around the clinic and meet patients wherever they are."

See what our customers are saying

- Daniel Charles,
United Way of Georgia
This platform is ‘Jeenie-us’! Before Jeenie, we were unable to serve one of our families effectively, with a Deaf child and father. But with Jeenie, we just pop open the app whenever we are having a conversation and the interpreter comes right onto the screen in seconds. It really is the genie - or ‘Jeenie’ - that helps you in a moment.

Pricing that suits each healthcare provider’s needs

Includes access to Jeenie’s HIPAA-trained, medically qualified interpreters on our HIPAA-compliant platform

Monthly subscription plans

Subscription fee

Plans start at
  • Based on # of caregivers
  • Get a discount when you pay for the year up front

Per-minute fees

All Spoken Languages
American Sign Language
  • Rates as low as $0.70/min with volume
  • Same price for audio & video
Features Available:
  • Available on smartphone,
    tablet & desktop
  • Prioritized Queueing in
    Call System
  • Monthly Detailed Call Reports
  • Dedicated Client Success Rep
  • Team Training Session(s)
  • Concierge Setup Assistance
  • Inbound Call Center Feature
  • Integration with Telehealth Platforms

Only pay for what you use

No monthly fee

All languages, including ASL

Same price for audio & video

Interpreting is required by law!

Bilingual friends and family are not legal solutions, and bilingual staff can’t cover you 24/7.

Section 1557 of the Affordable Care Act in U.S. healthcare law states that care providers must offer language assistance to guarantee proper communication. The Americans with Disabilities Act requires that care providers guarantee communication accommodations for Deaf patients.