Product Update: Faster Insights with NEW Call History Filters

RELEASE: May 2024
See what’s new in Jeenie.

A better way to review your organization's call history 

You have a lot pulling on your attention and time. That's why we've made it easier to see usage patterns and glean insights on how Jeenie is leveraged in your organization.

More filters. More insights.

Admins how have more granular control over what they can review directly in their organization’s History screen. Previously, the Admin History screen only had a “users” filter (by date range). Today, they can also filter call history by three new parameters:

• Service type (Healthcare, Legal, etc)
• Platform (Jeenie, Zoom, Doxy, gMeet, etc)
• Call Type (On-demand or Scheduled)

Multi-Filtering

Clients can combine filters to target specific use cases. (For example: Admins can narrow their call history to sessions that were on-demand AND on Google Meet.) 

A Simplified Look & Feel

The History screen got a small UX "facelift" to tighten up the design. Stay tuned. These changes pave the way for even more call data capabilities in future updates.

To try out this new feature, be sure to update to the newest version of Jeenie!
(On mobile: Update the app. On Web: Refresh your browser.)