Telehealth Interpreter Services ... Anytime You Need Them
A must-have video remote interpreting service for quality and equal access to telehealth.
On-Demand Telehealth Interpretation That Fits The Way YOU Work
Doctors and caregivers call Jeenie the fastest, most user-friendly and affordable video remote interpreting solution on the market. Available on any device you already have, Jeenie puts the power of language in the hands of caregivers and patients – both inside and outside the examination room.
With over 250 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, medical interpreter in less than 30 seconds…ensuring better communication, treatment and outcomes for ALL their patients.
In the Field & Home Care
Telehealth
Office Visits
Call Centers
Front Desk & Billing
Mobile & Urgent Response
Fully Scalable
From small teams to large enterprises
More than an App, Jeenie’s platform comes fully loaded with the tools you’d expect + features you’ve only dreamed of.
Small: Only pay when you use it. Setup in minutes.
Midsized: An affordable way to go multilingual with the flip of a switch and serve more patients on a budget.
Enterprise: White-glove service that integrates seamlessly as a robust VRI, OPI, MoVI, and call center interpreting solution.
OUR CLIENTS
INCLUDE
Smart Telehealth Interpretation From The Start
Designed with Caregivers...for Telehealth
Fast. Mobile. Seamless. Human.
Best Rated Telehealth Interpreters
All video remote interpreters have average of 4 years medical interpreting experience and must maintain 4-star or above rating to work on Jeenie's platform.
Fastest Response Time
On-demand access to medical, HIPAA-trained interpreter in less than 30 seconds.
Start Using In Minutes
No long sales cycle. Providers can be set up and using in less than 15 minutes.
Adaptable And Mobile
Live VIDEO and audio interpreting on smartphones and tablets that travel with caregivers—from office, to clinic, to home visit, to hospital.
Affordable, Simple Pricing
Most affordable rates in Healthcare - no nickel and diming. The same fee for video and audio. No minimums.
Telehealth Interpreters for Health Equity
Together we're changing healthcare for the better
Our mission is to make trusted, HUMAN, language help accessible and affordable for everyone in their moment of need. With one fifth of the U.S. population speaking a language other than English at home, language help is essential to guarantee equal and equitable access to quality healthcare.
Jeenie's Telehealth Interpreter Services facilitate accurate and confidential communication between caregivers and their patients who don't speak English or who are Deaf to promote greater health equity and patient literacy.
Real World Impacts of Telehealth Interpreting
Simple miscommunications have serious risks
Misdiagnosis
Miscommunication about symptoms leads to misdiagnoses. 55% of malpractice suits result from miscommunication
Mistreatment
Leads to ineffective treatment which results in escalated health issues, recurrences, and hospital readmissions
Dissatisfaction
Leads to lower patient satisfaction scores and lower provider reimbursements
Risk & Exposure
Leads to increased system costs and provider risk, currently at $Billions in lawsuits each year
Fatalities
Worse... leads to poor healthcare outcomes and preventable deaths
How We Do Interpreting Better
Life-Saving Language Access In The Palm Of Your Hand
300
Languages
Expert, qualified interpreting that includes rare indigenous languages.
14
Seconds
The average time it takes to connect to live interpreters.
No kidding!
140
Countries
Customers communicating without language barriers around the world.
Use On Any Device
Use Jeenie’s HIPAA-compliant platform on a smartphone, tablet, computer, and landline. Or invite a Jeenie interpreter to your telehealth platform.
Stay Logged In
No logins or account numbers to remember. You’re logged in for immediate service.
Access Effortlessly
Two-step access: Select the language you need help with, tap video or audio call, and connect!
Connect Fast
Get an interpreter in 30 seconds or less. No operators, call centers, forced scheduling, or long wait times.
Leverage For Telehealth
Invite multiple participants to a video or audio telehealth calls with your interpreter on the line.
Take It Anywhere
Jeenie offers full VIDEO and audio assistance and travels with healthcare provider wherever help is needed.
Rate Your Experience
Clients rate EVERY call. Only medical interpreters rated 4 stars or higher by clients can be Jeenie interpreters.
Jeenie Integration
Jeenie works on the devices you already have, (smartphones, tablets, computers, landlines).
Or easily schedule a Jeenie interpreter to join calls on a platform of your choice! Like: Zoom, Google Meet, Microsoft Teams, other TeleHealth platforms, etc.
Others
Often require customers to purchase additional equipment. They don’t integrate easily or fully with other platforms.
Jeenie Quality
We’re proud to report an overall customer rating of over 4.9 stars (out of 5). Jeenie controls quality in real-time. Each and every interpreter call is rated by our customers.
Others
Hard to know what you’re getting. They have longer, indirect customer feedback cycles and infrequent interpreter performance reviews.
Jeenie Startup
Sign-up on your own and start using Jeenie right away.
Healthcare providers: Jeenie’s award-winning Client Success team can have you ready to use our interpreters in under 15 minutes.
Others
Jeenie Coverage
We have thousands of qualified, vetted interpreters in over 140 countries, providing round-the-clock service.
Others
Jeenie Pricing
Others
They cost more. The rest of the industry is stuck in out-dated, capital intensive infrastructures. They have to charge higher prices, minimums, or blocks of minutes to cover their costs
Honest Reviews
What Our Clients Are Saying
My experience was very smooth, and they were available very fast…less than five seconds.
Jeenie is an incredible tool that enables language concordant healthcare encounters… which is essential to provide equitable and high quality patient-centered care.
Take The Next Step
You can be using Jeenie in no time
Get On-Demand Telehealth Interpreting on any platform and device as well as conference calling, and advanced appointment scheduling.
With over 300 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, medical interpreter in less than 30 seconds…ensuring better communication, treatment and outcomes for ALL their patients.
There are 2 ways to get Jeenie...
Pay As You Go
Looking to experience Jeenie a try but not quite ready to signup for a plan OR only have occasional interpreting needs?
Setup a pay-as-you-go account and you’ll be using Jeenie in minutes. No commitment. Only pay when you use.
A Jeenie Plan
Have an ongoing need for video remote interpreting?
Get better rates through Jeenie Business plans. Our team will help you to get the best deal for your organization.
Depending on your Plan, you may have:
A dedicated Client Success Representative. Multiple users. Monthly Usage Reports. Priority queueing in the call system. Onboarding support. Team Trainings. TeleJeenie℠ Landline Integration…and more.
