Telehealth Interpreter Services ... Anytime You Need Them
A must-have video remote interpreting service for quality and equal access to telehealth.
On-Demand Telehealth Interpretation That Fits The Way YOU Work
Doctors and caregivers call Jeenie the fastest, most user-friendly and affordable video remote interpreting solution on the market. Available on any device you already have, Jeenie puts the power of language in the hands of caregivers and patients – both inside and outside the examination room.
With over 250 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, medical interpreter in less than 30 seconds…ensuring better communication, treatment and outcomes for ALL their patients.
In the Field & Home Care
Front Desk & Billing
Mobile & Urgent Response
From small teams to large enterprises
More than an App, Jeenie’s platform comes fully loaded with the tools you’d expect + features you’ve only dreamed of.
Small: Only pay when you use it. Setup in minutes.
Midsized: An affordable way to go multilingual with the flip of a switch and serve more patients on a budget.
Enterprise: White-glove service that integrates seamlessly as a robust VRI, OPI, MoVI, and call center interpreting solution.
Smart Telehealth Interpretation From The Start
Designed with Caregivers...for Telehealth
Fast. Mobile. Seamless. Human.
Telehealth Interpreters for Health Equity
Together we're changing healthcare for the better
Our mission is to make trusted, HUMAN, language help accessible and affordable for everyone in their moment of need. With one fifth of the U.S. population speaking a language other than English at home, language help is essential to guarantee equal and equitable access to quality healthcare.
Jeenie's Telehealth Interpreter Services facilitate accurate and confidential communication between caregivers and their patients who don't speak English or who are Deaf to promote greater health equity and patient literacy.
Real World Impacts of Telehealth Interpreting
Simple miscommunications have serious risks
Miscommunication about symptoms leads to misdiagnoses. 55% of malpractice suits result from miscommunication
Leads to ineffective treatment which results in escalated health issues, recurrences, and hospital readmissions
Leads to lower patient satisfaction scores and lower provider reimbursements
Risk & Exposure
Leads to increased system costs and provider risk, currently at $Billions in lawsuits each year
Worse... leads to poor healthcare outcomes and preventable deaths
How We Do Interpreting Better
Life-Saving Language Access In The Palm Of Your Hand
Expert, qualified interpreting that includes rare indigenous languages.
The average time it takes to connect to live interpreters.
Customers communicating without language barriers around the world.
Use On Any Device
Use Jeenie’s HIPAA-compliant platform on a smartphone, tablet, computer, and landline. Or invite a Jeenie interpreter to your telehealth platform.
Stay Logged In
No logins or account numbers to remember. You’re logged in for immediate service.
Two-step access: Select the language you need help with, tap video or audio call, and connect!
Get an interpreter in 30 seconds or less. No operators, call centers, forced scheduling, or long wait times.
Leverage For Telehealth
Invite multiple participants to a video or audio telehealth calls with your interpreter on the line.
Take It Anywhere
Jeenie offers full VIDEO and audio assistance and travels with healthcare provider wherever help is needed.
Rate Your Experience
Clients rate EVERY call. Only medical interpreters rated 4 stars or higher by clients can be Jeenie interpreters.
Jeenie works on the devices you already have, (smartphones, tablets, computers, landlines).
Or easily schedule a Jeenie interpreter to join calls on a platform of your choice! Like: Zoom, Google Meet, Microsoft Teams, other TeleHealth platforms, etc.
Often require customers to purchase additional equipment. They don’t integrate easily or fully with other platforms.
What Our Clients Are Saying
But with Jeenie, we just pop open the app whenever we are having a conversation and the interpreter comes right onto the screen in seconds.
My experience was very smooth, and they were available very fast…less than five seconds.
Jeenie is an incredible tool that enables language concordant healthcare encounters… which is essential to provide equitable and high quality patient-centered care.
The Jeenie app is for everyday situations whenever you need face to face communication. It's the best!
Take The Next Step
You can be using Jeenie in no time
Get On-Demand Telehealth Interpreting on any platform and device as well as conference calling, and advanced appointment scheduling.
With over 300 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, medical interpreter in less than 30 seconds…ensuring better communication, treatment and outcomes for ALL their patients.
There are 2 ways to get Jeenie...
Pay As You Go
Looking to experience Jeenie a try but not quite ready to signup for a plan OR only have occasional interpreting needs?
Setup a pay-as-you-go account and you’ll be using Jeenie in minutes. No commitment. Only pay when you use.
A Jeenie Plan
Have an ongoing need for video remote interpreting?
Get better rates through Jeenie Business plans. Our team will help you to get the best deal for your organization.
Depending on your Plan, you may have:
A dedicated Client Success Representative. Multiple users. Monthly Usage Reports. Priority queueing in the call system. Onboarding support. Team Trainings. TeleJeenie℠ Landline Integration…and more.