Interpreting Reimagined

One big difference is that we're not stuck with costly, localized call centers. With Jeenie, skilled interpreters can work on our platform from anywhere - as long as it is private and has good internet.

This gives us the largest talent pool to choose from, which means we have extraordinary coverage—not just during business hours but consistently...24/7. And, since we don't sink money into expensive call centers, we can offer better rates to clients while interpreters also get higher compensation. That higher pay helps us secure and retain the best interpreters in the world for our clients. 

While every organization is different, the short answer is: We almost always are!

• If you prefer a partner that can scale with your needs—from one person or small teams to international enterprises—then Jeenie is a solid choice. This means we can easily adapt to your needs as they change and grow. See plans and pricing here.
• If you want a language service provider that is always on the cutting edge of what is possible, then Jeenie is a good fit. We are innovators actively working at the intersection of the latest technology.
• If you want the best quality interpreters and want to increase efficiency because they are so skilled they actually help you to SAVE time, Jeenie is a good fit. We constantly hear from clients that our interpreters are the best they've ever had.
• If you hate waiting on hold for help and/or work in a field where every second counts, then Jeenie is the right choice. Our direct matching platform and massive roster of interpreters mean we can connect you nearly instantly with skilled, vetted interpreters 24/7 (the average connection time is 8.3 seconds).

There's a reason our competitors are losing clients to Jeenie: They can not match the seamless experience we offer.

Jeenie's platform was built smart from the start with best-in-class technology and an eye on the future. We wanted to reinvent what was possible in language services. The result: The first (and only) Direct-To-Interpreter platform that instantly matches clients to skilled interpreters. It is lightweight, intuitive, reliable, and extremely fast.

Equally important, our approach resulted in a massive, global interpreter network. Unlike our competitors, we are not limited by staffing physical office buildings with local talent or reliant on staffing through "middle man" agencies. Our global reach allows us to provide continuous coverage and directly manage quality. 

Jeenie also works on any device or operating system, making it versatile and easy to implement. Plus, if bandwidth is ever an issue while on a video call, the platform will automatically switch to audio-only to provide uninterrupted service.

We take security and compliance very seriously. Jeenie's platform meets SOC2, HIPAA, and GDPR compliance standards. See our Trust page that outlines our commitment to security, compliance and privacy.

For interpreters:
Our assessments and onboarding modules are based on the NCIHC National Standards of Practice and Code of Ethics.

Additionally, healthcare interpreters must have a current HIPAA Certification and be qualified by our staff for healthcare interpreting. All interpreters must pass our comprehensive language skills assessments to work on Jeenie, and maintain at least a 4-star rating to remain on the platform.