The future of interpreting.

Jeenie for Zoom

Access Jeenie’s live, vetted interpreters (for 300+ languages) directly within your Zoom meetings.

Interpreting  |  Teleconferencing

What's so great about Jeenie

We’re on a mission to end language barriers.
Jeenie makes 300+ languages accessible to all. Plus, people LOVE how simple it is to get a live, human interpreter on video or audio calls with Jeenie. 

Flexible. Fast. Affordable. Human.
The Jeenie platform works on devices you already have. Just tap a few buttons and in seconds you connect with a live, vetted interpreter. It’s also the most affordable service for individuals as well as businesses. 

Even easier to use with integrations
Today we’re making it easier than ever to get interpreters when you need by integrating Jeenie directly into the online meeting platforms folks prefer… Starting with Zoom

Now, make every Zoom session a global conversation, without the barrier of language.

With Jeenie for Zoom, improve
communication & understanding inclusivity & accessibility productivity & engagement
in ANY meeting.

Global Meetings & Conferences

Medical Consults & Telehealth

young asian girl gets education help with jeenie interpreter

Education & Tutoring

Personal & Social Use 

Why Organizations Love Jeenie.

Smart Interpreting. Smart Design.

FAST. SEAMLESS. HUMAN.

Requirements to Use
Jeenie for Zoom.

1

Jeenie account
(Don’t have one yet? Get one here.)

NOTE: Pay As You Go clients can now access interpreters on-demand but no preschedule.  

2

Licensed Zoom account
(note here?)

3

Zoom desktop client installed.
Sign into your Zoom account on a web browser

4

Jeenie for Zoom App installed in your Zoom account
(Install from here or use the step-by-step guide below.)

5

You’re ready to use Jeenie for Zoom!

5

Note: Larger business accounts may have limited the adding of apps to your Zoom account. You can ask your admin to add the Jeenie app.

How to Access
Jeenie for Zoom. It's Simple.

1

Get a Jeenie account
(Don’t have one yet? Get one here.)

2

Get a licensed Zoom account
(Already have one? Great!)

4

Install Jeenie for Zoom in your Zoom account
(Install from here or use the step-by-step guide below!)

5

You’re ready to use Jeenie for Zoom!

Step-By-Step Guide

For detailed steps see below

Install Jeenie for Zoom

Sign in to your Zoom account. 

Go to Jeenie’s page in the Zoom Marketplace.

Click button to install app. 

Click “Authorize” to grant permission for installation.

Zoom will open its desktop client (if installed).

*If desktop client is not installed, Zoom will prompt installation with a pop-up.

Opening Jeenie in the Zoom Desktop Client

Navigate to Apps.

Select the My Apps tab.

Click on Jeenie in your list of installed apps.

A log in screen will appear.
Login with your Jeenie account details.

Adding Interpreters On-Demand During a Meeting

1

Open the Jeenie for Zoom app.

Click on Apps in the bottom toolbar.

My Apps tab in the right sidebar.

Select Jeenie from the list.

2

Set your call preferences.

Select the correct languages and scenario for your needs.

Click the “Connect with a Jeenie” button.

That’s it!

Scheduling a Jeenie Interpreter for Upcoming Zoom Meetings

(Recommended for rare languages and calls over an hour.)

1

Choosing the upcoming meeting for which you need an interpreter:

Before scheduling an interpreter, be sure your meeting has already been scheduled in Zoom.

Click “Reserve a Future Call Time.”

The Jeenie app will show your list of upcoming Zoom meetings.

Select the meeting you need an interpreter and a scheduling form will appear.

reserve Jeenie interpreter form screenshot

2

Reserving a Jeenie interpreter:

The schedule form will auto-populate with the date and time of the meeting you selected.

All that’s left to do is select the language pair* and the Scenario you need interpreting for!** 

*Primary language is YOUR language.
Target language is the language you need help with.

**The default scenario setting for healthcare clients is Healthcare.

Ending Your Session

Ending your Zoom meeting will automatically end the Jeenie session, too.

Want to end your Jeenie session, but continue your Zoom meeting? 

Use the Zoom participants manager to remove the interpreter(s) from the call.

When the Zoom meeting ends, be sure to rate your interpreter(s). 

Managing Your Interpreter Sessions:

The Jeenie app homepage will automatically display all your interpreter sessions, past and upcoming. Here, you can:

View upcoming and past interpreter sessions.

Modify scheduled interpreter sessions.

Cancel sessions as needed.
Refer to the cancellation policy for additional information.