Jeenie for Health Equity

See how we’re doing our part to improve patient outcomes

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What is health equity?

At Jeenie, our definition is simple: Everyone should have the same opportunity to be healthy regardless of race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, or preferred language. Creating true health equity is multifaceted and requires real changes across healthcare to:
  • Value everyone equally
  • Address inequities in care
  • Expedite access to care

A vital element of health equity remains the capacity to communicate.

With one-fifth of the U.S. population speaking a language besides English at home, language support is essential for equal, equitable access to quality healthcare. 
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100,000+

of conversations happen daily between caregivers and patients who don’t speak the same language

 

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1 in 4

of LEP patients had a higher understanding of diagnoses & treatment

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55%

of malpractice cases result from miscommunication that leads to misdiagnosis, mistreatment, and lawsuits

 

Language barriers break the care continuum.

For patients with Limited English Proficiency (LEP), all stages of care are affected.

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Preventative

2X as likely as English-speakers to not have adequate preventative care
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Admissions

More likely to experience errors during intake and mistrust the staff
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Inpatient

2X longer LOS + more likely to suffer severe to fatal events during stays
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Discharge

7x more likely to get incomplete or incorrect discharge information
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Followup

30% higher risk of hospital readmission than English-speakers

We break language barriers.

At Jeenie, our mission is to make trusted, human language assistance accessible and affordable for everyone in their moment of need. Jeenie’s network of medical interpreters make accurate, confidential communication possible between caregivers and patients with LEP to promote health equity and patient literacy.
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76%

of LEP patients had better care & outcomes with language-concordant care
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19-24%

of LEP patients had a higher understanding of diagnoses & treatment
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10%

improvement for LEP
patients in the rate of errors
with clinical consequences

Modern interpreting that meets the moment of need.

Jeenie’s low-cost, intuitive interpreting solution puts the power of language and culture in the hands of the patients and caregivers both inside and outside of the clinic. Our platform connects users to a live interpreter in seconds for immediate language assistance on their smartphone, tablet, or computer.

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In the Media

Learn how Jeenie is leading the way towards greater health equity.
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Linguist Limelight: Meet Dan an Experienced...

March 29, 2023
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Together, we change healthcare for the better.

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Partner with Us

When we work together, we break barriers and build bridges.

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Interpret on Jeenie

Join our global network of qualified interpreters.

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Become an Interpreter

Speak with our experienced team and catch a quick demo of our platform. 

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