Live, Remote Interpreting Services

Jeenie gives everyone a voice with interpreting solutions tailored to meet the unique needs of individuals and organizations, in any environment and on any device.
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Language Assistance for Any Individual

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American Sign Language (ASL)

Our expert ASL Interpreters are ready and available any time you need them.
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Our ASL interpreters average 10 years of experience

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<15 average seconds to live interpreter

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On-demand or pre-scheduled

Rare & Indigenous Languages

Meet the explosive demand for rare and indigenous dialects with the most extensive selection available on the market.
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300+ languages including Q'eqchi, Mam, and more

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Available on-demand AND on video 24/7

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Top-rated interpreters by clients

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Video Remote Interpreting (VRI)

Get better outcomes with video calling. When 70-93% of communication is non-verbal, visual cues are vital.
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High-quality video on all devices

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Always ADA-compliant

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Always the same rate as audio

Over The Phone Interpreting (OPI)

An audio-only solution that works on any device. Ideal for situations where video isn’t feasible.
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Available 24x7

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300+ languages on call

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Supports low-bandwidths

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TeleJeenie® for Landlines & Call Centers

Turn any landline into a multilingual hotline. Ideal for hospitals, call centers, and facilities that rely on traditional phone systems.
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100+ languages available on-demand

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Inbound and outbound calling

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No smart device or heavy-lifting required

Light Set-Up. Lightning Fast Connection.

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Our Direct-To-Interpreter Platform integrates seamlessly with your existing systems and workflows, ensuring smooth communication. Set up in minutes and connect to an interpreter in an average of just 10 seconds. Any device. Anytime. Anywhere.

Top-Rated Interpreters by Clients

Jeenie interpreters set the standard. They are seasoned professionals, must hold a minimum 4-star client rating, and are among the highest paid in the industry. This is how we ensure top-quality support on every call.
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FAQs

What is Jeenie's Direct-to-Interpreter platform?

Jeenie is the industry’s first Direct-To-Interpreter (DTI) platform, meaning you connect directly with a live interpreter in seconds without any operator or call-center middleman. This modern system gives you instant 24/7 access to human interpreters via the Jeenie app or a phone, so you can start a conversation almost immediately. By cutting out the traditional dispatchers and queues, Jeenie provides a lightning-fast, seamless interpreting experience for users.

How does Jeenie compare to other interpreting services?

Jeenie stands out for its speed, language coverage, flexibility, and innovation. We offer on-demand interpreting in hundreds of languages, including rare and indigenous languages, surpassing many of our competitors. Unlike traditional services that often route calls through operators or call centers, Jeenie matches clients directly with qualified interpreters, resulting in faster connections and more control over quality. Jeenie also has flexible pricing (including pay-as-you-go options) instead of forcing long-term contracts, making it accessible to organizations of all sizes. In short, Jeenie’s direct model and broad language support make it a powerful alternative to other providers.

Can Jeenie provide interpreters 24/7 and how fast is the service?

Yes – Jeenie provides interpreters around the clock, every day of the year. The platform’s average Time to Interpreter is about 8 seconds, which is an industry-leading response time. In practice, that means a doctor at 3 AM or an emergency call center can get a qualified interpreter on the line almost instantly. This rapid response contrasts with some traditional services where you might wait longer or even need to schedule ahead for less common languages. Jeenie’s always-on network ensures you aren’t limited by standard office hours or slow operator-based routing.

What languages are available through Jeenie?

Jeenie offers hundreds of languages and dialects on-demand – from widely spoken languages like Spanish, Mandarin, and Arabic to rare and indigenous languages like Akateko and Zyphe. This includes regional dialects and less common languages such as Central American Mayan languages like Q’eqchi’ and Mam
, which many competitors struggle to support readily. In fact, Jeenie offers one of the largest language lists for live video/audio interpreting in the industry. By comparison, some legacy providers limit their on-demand offerings (e.g. certain vendors support only a few dozen languages over video). With Jeenie, you can confidently request anything from French or ASL to an indigenous language and get a qualified interpreter without hassle.

How is Jeenie’s service priced, and is it more affordable than other solutions?

Jeenie is designed to be budget-friendly and flexible. It offers pay-as-you-go plans and monthly subscriptions, so clients only pay for what they need instead of being locked into hefty annual contracts. This is a contrast to some traditional vendors that require multi-year commitments or don’t publicly disclose pricing. Because Jeenie’s model connects you directly to interpreters (eliminating third-party middleman fees), it can often deliver cost savings to clients. In short, Jeenie provides exceptional service that’s priced to be accessible and affordable, allowing even smaller organizations or sporadic users to use professional interpreters without breaking the bank.

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