Plans & Pricing

Connect

Pay-as-you-go

& basic rates

When you need interpreting support a few times a year.

Features

Pay-as-you-go rates

Users: 1

ASL Interpreters

On-demand calls

Email support

Call history

Billing reporting

HIPAA compliant interpreters not guaranteed

Plus

$49/month

& better rates on every call

When you need interpreting support a few times a month

Features

Save on every call

+200 more languagues

Up to 25 users

Scheduled calls

Admin Resource Center

Premium

$149/month

& even cheaper rates

When you need interpreting support a few times a week.

Features

Save even more

Up to 50 users

Enterprise

Custom Pricing

& the best rates

Contact Sales

When you need interpreting support at least few times a day.

Features

The lowest rates

Unlimited users

Dedicated support

Minimum of 2,000 minutes a month

Connect

Plus

Premiun

Enterprise

Contact Sales

Rates And Pricing

Subscription Fee

None

$49/month

$149/month

None

Common Languages

$1.99/minute

$1.49/minute

$0.99/minute

Custom

Rare & Indigenous Languages

$4.99/minute

$2.99/minute

$2.49/minute

Custom

ASL

$2.99/minute

$1.99/minute

$1.49/minute

Custom

Same Rate: Video & Audio

Usage & Billing

Recommended for

0-100 minutes
per month

100-1000 minutes
per month

1000-2500 minutes
per month

+2500 minutes
per month

Billing Type

Instant

Monthly

In arrears

Payment Options

Paypal/Credit card

Monthly Invoice

Call Type

On-Demand Calls

Scheduled Calls

Language Support

Languages Available

80+
See list

300+
See list

Common Languages

On-demand only

All

Rare & Indigenous Languages

On-demand only

All

ASL

Interpreters

HIPAA Certified

Medically Qualified

User Access

Number of Users

1-25

1-50

Unlimited

User Managment

Modalities

Mobile App

Web Browser

Conference Calls

Jeenie Translation Portal
Written translations. Free estimates, per-project pricing.

TeleJeeni (OPI)
Landline based interpreting. Available on request.

Usage & Analytics

Call History

Usage Reports

Custom Fields
Track unique per-call data (aka Cost Center numbers)

Client Support

Email Support

Admin Resource Center

Dedicated Account Manager

Do plans with subscriptions include minutes?

No. There are no included minutes in subscription plans.

One of the biggest benefits of Subscription plans is that you pay significantly less per minute on every call, saving our clients money with increased usage. For this reason, no minutes are included in these plans because our clients can quickly surpass subscription costs with savings on usage rates.

Can I change my plan later?

Absolutely. Change your plan at any time for Connect, Plus & Premium plans.

Enterprise plans can make modifications based on the parameters of their contracts.

Are subscription plans pro-rated? What will my first bill look like?

Yes. With subscriptions, we do pro-rate the first month so you can start at any time.
Your first month will include a charge for the current month’s subscription (pro-rated) and the following month’s subscription.

How is the Connect Plan "not HIPAA compliant"?

While the Connect Plan has skilled, vetted linguists, it is not restricted to healthcare-qualified interpreters. Connect Plan interpreters are not required to reach or maintain HIPAA certification or standards.

If you are required by law to meet HIPAA standards for patient (or client) interactions, we strongly recommend the Plus or Premium Plans.

What are the Plus and Premium Plan cancelation policies?

All subscription plans have a 30-day cancelation policy.
For example, if you notify Jeenie that you wish to cancel on the 10th of a month, you will still be billed for the following month’s subscription fee and will have access to the service for the month of that subscription (if you choose not to make any calls, you will not have any additional charges). After that month ends, your plan will not renew again.

Please review your plan’s Service Agreement for additional details.

Plans & Pricing

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FAQs

Do plans with subscriptions include minutes?

Can I change my plan later?

Are subscription plans pro-rated? What will my first bill look like?

How is the Connect Plan "not HIPAA compliant"?

What are the Plus and Premium Plan cancelation policies?