Medical Interpreter Services

Medical Interpreting at the Moment of Need

Get qualified medical interpreters online in under 10 seconds with no prior notice.

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Care Without Limitations

Ensure better health equity for every patient

Clear communication is vital for equitable, patient-centered care. In the United States, one in five people do not speak English at home and even more struggle to communicate in critical healthcare moments. Jeenie’s world-class, medically-qualified interpreters bridge the gap between patients and caregivers – guaranteeing improved patient outcomes. 

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<10

Average seconds to live Interpreter
Stars

4.9 Stars

Clients have spoken - Jeenie’s quality is second to none
300plus-Languages

300+

Languages - including ASL and an extensive list of rare & indigenous languages
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24/7

Access to Interpreters

Why Patients & Providers Love Jeenie

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Patient Access to Interpreters

Now, patients can scan a code from their healthcare provider and access Jeenie's hospital interpreter services directly on their own personal mobile devices. No more waiting for Providers to get the interpreter, and no more anxiety about whether or not language services will be provided.

Patients are empowered to connect to language access help whenever they need it throughout their healthcare journey.

Industry’s Best Medical Interpreters

Effortlessly bridge language gaps on your care team with interpreters fluent in over 300+ languages, including rare and indigenous ones.

All medical interpreters on Jeenie have an average of four years of medical interpreting experience, are HIPAA certified, and are required to maintain a 4-star client rating to work on the Jeenie platform.

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4 years

Average healthcare experience

HIPAA

Compliant with regulations and best practices
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Instant Access on Any Device

Jeenie eliminates device barriers, offering effortless connectivity from your mobile device, tablet, desktop, or landline.

We fit into your workflow with integrations built for the platforms you use everyday — whether it’s telehealth, video conferencing, or EMR systems.

Video All Day, All Night

With Jeenie, nonverbal cues are never lost in translation. Our high-quality video remote interpreting (VRI) service is available 24/7 to maximize patient-caregiver communication, verbal and non-verbal,  and deliver continuous support for the Deaf and Hard of Hearing communities. 

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Affordable Interpreting

Remote interpreting promotes better efficiency and helps providers realize significant cost savings without compromising quality of interpreting.

Jeenie provides price-competitive video and audio interpreting pricing, along with multiple plan options to fit our clients’ needs and budgets.

Where Jeenie is Having an Impact

Providing medical interpreter services for healthcare organizations

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In the field & home care

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Emergency or routine office visits

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Front desk & billing

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Telehealth sessions

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Mobile and urgent response

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— Dr. Gezzer O.
— Manju K.
— Zach
— Dr. Gezzer O.
Mass General Brigham
"Jeenie is fast...and the live video interpreter is key, as there are important non-verbal cues that contribute to communicating. It is an incredible tool that enables language concordant healthcare encounters...which is essential to provide equitable, high-quality patient-centered care."
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— Manju K.
Health Brigade Clinic
"Jeenie… Another word is genius. I used Jeenie and I was literally shocked: With a tap of your finger, somebody’s available. 

My experience was very smooth, and they were available very fast…less than five seconds."
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— Zach
CVIM - Community Volunteers In Medicine
"After using a few different options for interpreters over the years, Jeenie has been the best. The experience is full and easy to use and the quality of interpreters has been stellar. Our staff and volunteers love the service. It’s almost instant to connect with an interpreter, works extremely well on iOS and the web browser, and it has been very reliable."
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Better Health Outcomes

For Patients

Limited English Proficient (LEP) patients have a better understanding of diagnosis, and greater adherence to treatment protocol leads to better health outcomes.

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Higher Patient Satisfaction

For Hospitals

Better outcomes promote patient trust in their providers, loyalty and satisfaction, driving
higher HCAHPS scores and reimbursements
for Value-Based Care.

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Reduced Risk of Malpractice

For Providers

Accurate communication results in better diagnosis and treatment, lowering risk of malpractice.

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Lower Overall Cost of Care

For Payers

Better diagnoses lead to better treatment protocol and adherence, as well as lower recurrence and readmission.

Always Speak the Language of Care

Book a Demo

Connect with our experienced team to explore medical interpreting solutions and catch a quick demo of our platform.