In-House Interpreter Certification

Are Your Employees Really Able to Interpret on Your Behalf? 

We specialize in world-class medical interpretation. Use our expertise to verify that your bilingual staff's interpreting meets the "Jeenie Standard" with our online certification. 

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Cover
Your Bases

Qualified

Know your bilingual staff are qualified. Jeenie interpreters set the standard in interpreter quality. 

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Convenient
Experience

Self-directed

Online access allows employees to work at their own pace through coursework and testing.

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Fast Testing
Results

Responsive

Get results in less than 72 hours, so staff can get to work supporting language access.

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The Interpretater Certification for Healthcare Employees

Standardized Vetting for Bilingual Employees

You need best-in-class assessments and training that verify staff interpreting skill level.

Jeenie Certification is a convenient, cost-effective way to validate the skills of bilingual staff and ensure interpreting best practices are being used. Giving you the confidence to support expanded language access and reduce interpreting costs-all while minimizing the risk of costly healthcare miscommunications.

THE CERTIFICATION

The Performative Assessment of Medical Interpreting Skill

Additional Courses

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Interpreting Best Practices Course

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Advanced Medical Terminology Course

OFFERED IN 13 LANGUAGES

 

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Amharic
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Arabic (modern)
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Cantonese
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Dari
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French
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Mandarin
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Pashto
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Q'eqchi'
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Russian
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Rohingya
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Spanish
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Somali
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Vietnamese

Performative Assessment of Medical Interpreting Skill

Real-World Medical Scenarios

Setup: Authentic medical scenarios
Timeline: 25 minutes

Candidates navigate authentic medical situations with actors performing as both medical professionals and as patients with Low English Proficiency (LEP). 

For authenticity and cultural relevance, test scenarios are developed with healthcare professionals and verified by highly experienced medical interpreters.

Task:
The test-taker must accurately interpret within the allotted time in each segment. Results are evaluated by a medical interpreter who has passed a course to ensure they have expert command of our performance rubric.

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Scenario
Specialties

Specialties include: Psychotherapy, oncology, antenatal care, obstetrics and gynecology, cardiology, gastroenterology, general surgery, pediatrics, endocrinology, and orthopedics.

Assessment
Criteria

The test challenges applicants to demonstrate critical interpreting sub-skills such as bilingual mastery of medical terminology, working memory capacity, note-taking skills, meaning precision and utterance completeness. 

Our
Rubric

An assessment is only as good as the tool used to evaluate performance. Our rubric evaluates the diverse aspects of spoken communication for meaning "accuracy.”

Included Course

Interpreting Best Practices Course

Providing a Path to Professional Growth

Setup: 10 Modules
Timeline: 2 hours

This course is divided into ten sections, each focused on a key area of interpreting best practice. Comprehension questions are placed to the candidate following each section to ensure information retention.

Testing:
The candidate is tested on the knowledge contained throughout the 10-module course. Only those who pass this test receive a certificate for course completion.

AREAS OF FOCUS

 

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Impartiality
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Transparency
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Confidentiality
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Accuracy completeness
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Cultural sensitivity
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Patterns of interaction
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Professional development
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Note-taking
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Interpreter roles
ADD-ON ASSESSMENT

Optional Course

Advanced Medical Terminology Course

Providing a Path to Mastery of Advanced Sub-Domains

Setup: 20 sub-sections of 50 medical terms, across various domains
Timeline: 4-6 weeks

Professionals not only learn language equivalents for terms, they will also be able to define the terms and understand basic relationships between medical diagnoses and courses of treatment.

This course systematically trains interpreters in vocabulary from medical domains such as psychotherapy, antenatal care, oncology, neurology, and orthopedics. Training is delivered in a structured bilingual system that is designed to gradually build interpreters' command of more than 1,000 specialized terms.

*Additional fee required

What Clients Love

We offer the most efficient in-house bilingual staff certification course. It's fully automated and standardized. 

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Flexible

Your employees set the pace. They decide when they are ready to learn and take tests.

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Effective

Results you can trust. Jeenie Certification provides you with proof of bilingual staff's skill.

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Swift

Scores for the Performative Assessment are available within 72 hours of completion.

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Affordable

Take advantage of an efficient and cost-effective way to assess your bilingual staff.

More About This Certification

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Meet Dr. Frank Dolce

This certification regimen is designed and overseen by Dr. Frank M. Dolce, Jeenie’s Manager of Linguist Quality & Engagement. A Doctor of Philosophy in Applied Linguistics, Dr. Dolce has extensive training at designing and implementing assessments of linguistic and interactional skills.

Dr. Dolce and his team have built each component of the certification package using the recognized standards of the International Medical Interpreters Association.

WHAT'S INCLUDED
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Interpreting Best
Practices Course

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Real-World
Scenarios Assessment

OPTIONAL ADD-ON
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Medical Terminology
Course

Cost

$300/certification

*Not including add-on course

Take the Next Step

Let's talk
about certification

Make sure your team
is healthcare-ready

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