Hennepin EMS Creates Language Access with Extraordinary Statistics

Language barriers can pose significant challenges when an organization serves multilingual clients. Fortunately, these challenges have clear solutions via interpreters.
Hennepin EMS has recently come out with great news to share about how they’re breaking down language barriers and creating language access with extraordinary statistics with Jeenie. Since they began using Jeenie in 2022, they’ve communicated in 33 different languages (including ASL) and used more than 159 hours of interpretation time.

Solutions to Language Barriers

Language barriers can pose significant challenges when an organization like Hennepin EMS serves multilingual clients. Fortunately, these are challenges that have clear solutions, like using professional, qualified medical interpreters.

We’re so excited to see results just like these at Hennepin EMS. Our goal here at Jeenie is language access for everyone. Because getting the best possible care is an essential right.

Read the full post here.

About Hennepin EMS

Hennepin EMS is an urban/suburban 9-1-1 Emergency Medical Services agency that handles more than 90,000 calls for service each year from the citizens and visitors of Hennepin County, Minnesota. They provide critical resources to patients where they are, rather than the patient needing a clinic appointment.

Hennepin EMS Community Paramedics provide critical resources to patients where they are, rather than the patient needing a clinic appointment for visits. These visits are reported back to the patient’s primary care team to ensure a well-rounded healthcare system for these patients.

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