Live, Remote Interpreting Services

Jeenie is the industry’s first Direct-To-Interpreter (DTI) platform, meaning you connect directly with a live interpreter in seconds without any operator or call-center middleman.

This modern system gives you instant 24/7 access to human interpreters via the Jeenie app, computer, or landline. Making it easy to start a conversation almost immediately. By cutting out the traditional dispatchers and queues, Jeenie provides a lightning-fast, seamless interpreting experience for users.

Direct-To-Interpreter matching also saves Jeenie clients money. Here's how:

• It's fast. When every second counts, you want quick language support. Your time IS money. Our average time to connect to an interpreter on-demand is under 10 seconds. 

• There are no hidden "connection" or operator fees becaues Jeenie matches clients directly to vetted interpreters - no operator required. In contrast, most interpreting Language Service Providers (LSPs) charge users for at least 1 minute of "connection" time per call. Which means they are paying to wait on hold and their interpreting costs swell. 
  
  

Jeenie has created a platform that is easy to use, fast, and brings together the best of modern technology. Our Direct-To-Interpreter technology is one part of our promise give clients a seamless experience and world-class interpreting. 

Jeenie stands out for its speed, language coverage, flexibility, and innovation.

We offer on-demand interpreting in hundreds of languages, including rare and indigenous languages, surpassing many of our competitors.

Unlike traditional services that often route calls through operators or call centers, Jeenie matches clients directly with qualified interpreters, resulting in faster connections and more control over quality.

Jeenie also has flexible pricing (including pay-as-you-go options) instead of forcing long-term contracts, making it accessible to organizations of all sizes. In short, Jeenie’s direct model and broad language support make it a powerful alternative to other providers.

Another key value proposition: quality.
We find the best interpreters in the world and help them to keep growing their skill with ongoing learning. Plus, we have a direct relationship with interpreters on our platform so we can maintain our high standards through quality checks. In fact, Jeenie has stringent quality requirements (healthcare interpreters must maintain a 4.3 star rating or they are removed from the platform) and clients can rate their interpreter as well as the call quality on every single call. Our dedication to quality gets results: we have a 4.9 star interpreter rating from our clients.

Simply put Jeenie delivers excellence and stands out in many ways compared to the rest of the market. 

Yes – Jeenie provides interpreters around the clock, every day of the year.

The platform’s average Time to Interpreter is about 8 seconds, which is an industry-leading response time.

In practice, that means a doctor at 3 AM or an emergency call center can get a qualified interpreter on the line almost instantly. This rapid response contrasts with some traditional services where you might wait 5-10 minutes or even need to schedule ahead for less common languages. Jeenie’s always-on network ensures you aren’t limited by standard office hours or slow operator-based routing.

Jeenie offers hundreds of languages and dialects, including a large catalogue of on-demand languages (from widely spoken languages like Spanish, Mandarin, and Arabic to rare and indigenous languages like Akateko and Zyphe). Our available languages include regional dialects and less common languages such as Central American Mayan languages like Q’eqchi’ and Mam, which many competitors struggle to support readily.

In fact, Jeenie offers one of the largest language lists for live video/audio interpreting in the industry. By comparison, some legacy providers limit their on-demand offerings (e.g. certain vendors support only a few dozen languages over video and only for specified "office hours").

With Jeenie, you can confidently request anything from French or ASL to an indigenous language and get a qualified interpreter without hassle.

Jeenie is designed to be budget-friendly and flexible.

It offers plans to fit the needs of businesses of any size, from our pay-as-you-go plan to monthly subscription plans and custom enterprise offerings.

Clients choose plans that let them pay only for what they use, rather than being locked into hefty annual contracts. This contrasts with some traditional vendors that require multi-year commitments or don’t publicly disclose pricing.

Because Jeenie’s model connects you directly to interpreters (eliminating third-party middleman fees), it can often deliver cost savings to clients. Equally important is the quality of Jeenie interpreters; they are the best in the industry, and we often hear from clients that Jeenie interpreters are much better than the alternatives, increasing efficiency by 2x... saving time and money for our clients.

In short, Jeenie provides exceptional service that’s priced to be accessible and affordable, allowing even smaller organizations or sporadic users to access professional interpreters without breaking the bank.