Jeenie | For Press & Media

Jeenie is the first Direct-to-Interpreter platform that connects clinicians to live, medically qualified interpreters via secure video or audio in hundreds of languages.

At Jeenie, interpreter excellence is our baseline, and it shows. We hold an industry-leading 4.94-star client rating. With an average connection time under 8 seconds, 24/7/365 availability, and full HIPAA compliance, Jeenie delivers one of the fastest and largest on-demand video language offerings in the industry.

While it is designed to work flawlessly across industries, Jeenie is optimized to meet the demanding realities of healthcare.

COMPANY

CoFounders:
Kirsten Brecht Baker & Dr. Richard Brecht

Headquarters:
Washington, D.C.

Series A:
$9.3M (January 2021)

Compliance:
HIPAA-certified, SOC 2-certified, GDPR-compliant, Interpreting SAFE-AI Task Force member.

PLATFORM

Modalities: VRI, OPI, ASL, TeleJeenie (landlines & call centers), AI+Human (AI with escalation)

Connection time: Under 8 seconds on average

Availability: 24/7 and 365 days a year

Devices: iOS, Android, desktop, landline

Integrations Include: Zoom, Microsoft Teams, Google Meet, RingCentral, Doxy.me, Webex, Doximity, Epic, Athena Health

MARKETS

Jeenie is optimized for healthcare. Our clients include hospitals, health systems, FQHCs, integrated delivery networks, rural clinics, telehealth providers, behavioral health, and more. Today, thousands of care organizations trust Jeenie for their language needs.

The platform is built to support language needs in any industry. It is the solution of choice for clients in courts, schools, social services, immigration legal services, government agencies, nonprofits, contact centers, and global enterprises.

INTERPRETER QUALITY

Our standards are high. All interpreters are vetted for language proficiency, medical and subject matter expertise, as well as cultural competency, and held to ongoing performance standards. Interpreters must also maintain a 4.3-star client rating to remain on the platform.

Jeenie Platform Awards

Inc 5000, #271 Fastest-Growing Companies (2025)
#271 overall, #4 in Washington D.C., and #24 among U.S. software companies
Bonfire’s Rise 50 Purpose-Driven Businesses in the Access & Opportunity Category (2025)
Stevie Awards Healthcare Company of the Year - Silver Winner (2025)
Digital Health Hub Foundation Awards - Health Equity Quarterfinalist (2024)
DCA Live’s Red Hot Company Award (2023)
Fast Company’s 10 Most Innovative Companies - “Small but Mighty” (2022)
Inc Magazine’s Best in Business List (2022)

CEO Leadership Awards

Tech Titan - Washingtonian (2025)
EY Entrepreneur of the Year Winner for United States Mid-Atlantic States (2025)
Forbes *50 Over 50 (2024)
Inc. *Female Founders 250 (2024)
Titan Entrepreneur of the Year for Women in Business: (2024)
Joins the Interpreting SAFE-AI Task Force (2023)
Speak at the inaugural White House Task Force meeting on Health Equity (2021)

Publications

Study: Jeenie in NEJM Catalyst Study on Human & AI Medical Interpreting (2026) Artificial Intelligence for Language Access in Surgical Care: Patient Preferences and an Implementation Framework
Washington Weekly Article: "Trailblazing Change" Kirsten as one of 8 leaders from DC area featured (2025)
Forbes Article: The ‘Techquity’ Imperative in Healthcare* (2023)
FastCo Article: This app gives deaf users an on-demand ASL interpreter (2020)
Yahoo Finance Interview: How Jeenie is Meeting the Demand for Different Languages
Business Insider Article: Jeenie Modernizes Access to American Sign Language Communication with Mobile On-Demand Video Interpreting (2020)
Richmond Times Article: Speaking the language of health equity requires on-demand interpreting (2021)
White Paper: Health Equity and Justice for the Voiceless & Vulnerable (2020)
White Paper: Lost in Interpretation - How Interpreting Impacts Healthcare Outcomes for Patients with Limited English Proficiency (LEP)(2023)

Faster where it counts.

Connection time is the single biggest predictor of whether a service actually gets used. Jeenie has an average on-demand connection time of 8 seconds. That near-instant speed means clinicians, attorneys, caseworkers, and frontline staff reach for Jeenie in the moment, rather than trying to work around language barriers with risky "band-aids" such as family members, ad hoc bilingual staff, or low-accuracy translation tools.

Fits in the workflows that matter.

Jeenie integrates with telehealth platforms, EMRs, AI agents, contact centers, and any device (phone, tablet, laptop, and landlines). It's designed to be flexible and fit easily into the ways people actually work, not the other way around.

Quality that earns repeat use.

Jeenie leads the industry with an average 4.9 star (out of 5) quality rating from our clients and is backed by certified medical interpreters, a HIPAA-compliant infrastructure, and rigorous interpreter qualification.

Those industry-leading standards include rare languages and dialects that legacy vendors routinely struggle to fill. Our coverage of ASL, Indigenous, and rare languages is a deliberate investment, not an afterthought.

Why it matters.

Behind every interpreted call is a person: a patient trying to understand a diagnosis, a parent navigating a school enrollment, a survivor seeking help, a customer trying to solve a problem.

Communication failures in these moments aren't inconveniences; they do real harm. Jeenie exists, so language is never the reason someone receives less than they deserve.