Medical Interpreter Services

Improve Patient and Provider Experiences

Video remote medical interpreting service for quality and equal access to healthcare.

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On-Demand Healthcare Interpreting That Fits The Way YOU Work

Ready at the point of care and in the moment of need.

Doctors and caregivers call Jeenie the fastest, most user-friendly and affordable healthcare interpreting service on the market. Available on any device you already have, Jeenie puts the power of language in the hands of caregivers and patients – both inside and outside the examination room.

With over 300 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, healthcare interpreter in less than 30 seconds…improving patient experience, treatment and outcomes for ALL their patients.

Where Jeenie is Having an Impact

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In the field & home care

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Office Visits

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Front desk & billing

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Telehealth

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Call centers

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Mobile and urgent response

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Jeenie-Fully-Scalable

Fully Scalable

From small teams to large enterprises

More than an App, Jeenie’s platform comes fully loaded with the tools you’d expect + features you’ve only dreamed of.

  • Small:  Only pay when you use it. Setup in minutes.

  • Midsized: An affordable way to go multilingual with the flip of a switch and serve more patients on a budget.

  • Enterprise: White-glove service that integrates seamlessly as a robust VRI, OPI, MoVI, and call center interpreting solution.

Trusted by More Than 1,500 Customers

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Smart Telehealth Interpretation From The Start

Designed with Caregivers...for Healthcare
Fast. Mobile. Seamless. Human.
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Hassle Free icon
Best Rated Telehealth Interpreters
All video remote interpreters have average of 4 years medical interpreting experience and must maintain 4-star or above rating to work on Jeenie's platform. 
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Fastest Response Time

On-demand access to only healthcare, HIPAA-trained interpreter in less than 30 seconds.

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Start Using In Minutes
No long sales cycle. Providers can be set up and using in less than 15 minutes.
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Adaptable And Mobile
 Live VIDEO and audio interpreting on smartphones and tablets that travel with caregivers—from office, to clinic, to home visit, to hospital. 
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Affordable, Simple Pricing
Most affordable rates in Healthcare - no nickel and diming. The same fee for video and audio. No minimums.

Telehealth Interpreters for Health Equity

Together we’re changing healthcare for the better
Our mission is to make trusted, HUMAN, language help accessible and affordable for everyone in their moment of need. With one fifth of the U.S. population speaking a language other than English at home, language help is essential to guarantee equal and equitable access to quality healthcare. 

Jeenie's video interpreting services facilitate accurate and confidential communication between caregivers and their limited english proficient patients who don't speak English or who are deaf or hard of hearing to promote greater health equity and patient literacy.
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Honest Reviews

What our clients are saying

— Daniel C.
— Charmaine N.
— Manju K.
— Dr. Geezer O.
— John M.
— Daniel C.
United Way of Georgia

"This platform is ‘Jeenie-us’! Before Jeenie, we were unable to serve one of our families effectively, with a Deaf child and father. But with Jeenie, we just pop open the app whenever we are having a conversation and the interpreter comes right onto the screen in seconds."

— Charmaine N.
Therapeutic Living for Families

"Now that we have Jeenie, we don't turn away anybody because of language! It's the best language interpreter services out there."

— Manju K.
Health Brigade Clinic

"Jeenie… Another word is genius. I used Jeenie and I was literally shocked: With a tap of your finger, somebody’s available. My experience was very smooth, and they were available very fast…less than five seconds."

— Dr. Geezer O.
Mass General Bringham

"Jeenie is an incredible tool that enables language concordant healthcare encounters with spoken and sign language interpreters… which is essential to provide equitable and high-quality patient-centered care."

— John M.
Part of the Deaf Community

"When I needed qualified medical interpreters, Jeenie was there. It was perfect! The Jeenie app is for everyday situations whenever you need face-to-face communication. It's the best!"

Real World Impacts of Telehealth Interpreting

Simple miscommunications have serious risks
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Misdiagnosis

Miscommunication about symptoms leads to misdiagnoses. 55% of malpractice suits result from miscommunication
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Mistreatment

Leads to ineffective treatment, which results in escalated health issues, recurrences, and hospital readmissions
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Dissatisfaction

Leads to lower patient satisfaction scores and lower provider reimbursements
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Fatalities

Worse… leads to poor healthcare outcomes and preventable deaths
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Risk & Exposure

Leads to increased system costs and provider risk, currently at $Billions in lawsuits each year

How We Do Interpreting Better​

Life-Saving Language Access In The Palm Of Your Hand
Integration
Quality
Startup
Coverage
Price
Integration
Jeenie Integration
Jeenie works on the devices you already have (smartphones, tablets, computers, landlines). Or easily schedule a Jeenie interpreter to join calls on a platform of your choice! Like: Zoom, Google Meet, Microsoft Teams, other TeleHealth platforms, etc.
Others
Others
Others don’t integrate easily or fully with other platforms. They often require customers to purchase additional equipment. 
Quality
Jeenie Quality

Jeenie has direct relationships with 14,000 linguists. They must meet stringent standards, get rated after each call, pass regular performance reviews, and sharpen their skills with our ongoing learning program.

Others
Others

Others use 3rd party “middlemen” companies to fulfill a lot of their language needs. The result is poor quality control and infrequent interpreter performance reviews.

Startup
Jeenie Startup
Sign-up on your own and start using Jeenie right away. Healthcare providers: Jeenie’s award-winning Client Success team can have you ready to use our interpreters in under 15 minutes.
Others
Others
Others have lengthy sales cycles and complicated pricing. It takes days or even weeks before clients can access interpreters.
Coverage
Jeenie Coverage
We have thousands of qualified, vetted interpreters in over 140 countries, providing round-the-clock service. Get access to languages including Spanish, Mam, Q'eqchi, and sign language interpreters.
Others
Others
Competitors have much less global reach and often hire interpreters from the same, shared pool of local providers.
Price
Jeenie Price
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 
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Others
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source.

Take The Next Step

You can be using Jeenie in no time

Get On-Demand Telehealth Interpreting on any platform and device as well as conference calling, and advanced appointment scheduling.

With over 300 languages on Jeenie’s HIPAA-compliant platform (including rare indigenous and sign languages) caregivers can access a certified, medical interpreter in less than 30 seconds…ensuring better communication, treatment and outcomes for ALL their patients.

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There are 2 ways to get Jeenie...

A Jeenie Plan

Have an ongoing need for video remote interpreting?

Get better rates through Jeenie Business plans. Our team will help you to get the best deal for your organization.

Depending on your Plan, you may have:
A dedicated Client Success Representative. Multiple users. Monthly Usage Reports. Priority queueing in the call system. Onboarding support. Team Trainings. TeleJeenie℠ Landline Integration…and more.

 

Pay As You Go

Looking to experience Jeenie a try but not quite ready to signup for a plan OR only have occasional interpreting needs?

Setup a pay-as-you-go account and you’ll be using Jeenie in minutes. No commitment. Only pay when you use.

 

See It for Yourself

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Sign Up

Pick the plan that best fits your needs and start using Jeenie in minutes.

See Plans
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Book a Demo

Speak with our experienced team to get expert advice on your language access plan and catch a quick demo of our platform.  

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