Plans & Pricing

Everything you need to communicate across languages. Pick the plan that fits your needs.

Jeenie-Pricing-Connect
Connect
Pay-as-you-go
& basic rates
Sign Up

When you need interpreting support a few times a year.

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Connect
Includes:

Features
Pay-as-you-go rates
Users: 1
80+ languages i Only select on-demand languages are included. See Connect language list in plan features comparison below.
ASL Interpreters
On-demand calls
Email support
Call history
Billing reporting
Translation Portal i Get written translations. Per project pricing. Free estimates.
HIPAA compliant interpreters not guaranteed
Jeenie-Pricing-Plus
Plus
$49/month
& better rates on every call
Sign Up

When you need interpreting support a few times a month

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Everything in
Connect, and...

Features
Save on every call
Up to 10 users
+200 more languagues
HIPAA Certified interpreters i Fulfills HIPAA requirements
Scheduled calls
TeleJeenie i Landline phone interpreting. Available on request.
Admin Resource Center
Jeenie-Pricing-Premiun
Premium
$149/month
& even cheaper rates
Sign Up

When you need interpreting support a few times a week.

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Everything in
Plus, and...

Features
Save even more
Up to 50 users
Custom data tracking i Track the data you care most about. (Available upon request. More info in features comparison below.)
User groups i Organize users any way you want. (Available upon request. More info in features comparison below.)
Multi-level account management i Create parent & child organizations. (Available upon request. More info in features comparison below.)
Expedited email support
Jeenie-Pricing-Enterprise
Enterprise
Custom Pricing
& the best rates
Contact Sales

When you need interpreting support at least few times a day.

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Everything in
Premium, and...

Features
The lowest rates
Unlimited users
White glove onboarding i Get customized onboarding support, staff training, and more. Cut your onboarding time in half with your Jeenie onboarding expert.
Dedicated support
Minimum of 2,000 minutes a month

Looking to upgrade your plan?

Our Support team is here to help.

Compare Plans

Find the plan that fits your needs
Jeenie-Pricing-Connect
Connect
Sign Up
Jeenie-Pricing-Plus
Plus
Sign Up
Jeenie-Pricing-Premiun
Premium
Sign Up
Jeenie-Pricing-Enterprise
Enterprise
Contact Sales
Rates And Pricing
Subscription Fee
None
$49/month
$149/month
None
Common Languages
$1.99/minute
$1.49/minute
$0.99/minute
Custom
Rare & Indigenous Languages
$4.99/minute
$2.99/minute
$2.49/minute
Custom
ASL
$2.99/minute
$1.99/minute
$1.49/minute
Custom
Same Rate: Video & Audio
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Usage & Billing
Recommended for

0-100 minutes
per month

100-1000 minutes
per month

1000-2000 minutes
per month

+2000 minutes
per month

Billing Type
Instant
Monthly
Monthly
In arrears
Payment Options

Paypal/Credit card

Paypal/Credit card

Paypal/Credit card

Monthly Invoice

Call Type
On-Demand Calls
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Scheduled Calls
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Language Support
Languages Available

80+
See list

300+
See list

300+
See list

300+
See list

Common Languages
On-demand only
All
All
All
Rare & Indigenous Languages
On-demand only
All
All
All
ASL
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Interpreters
HIPAA Certified
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Medically Qualified
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User Access
Number of Users
1
1-10
1-50
Unlimited
User Management
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User Groups
Combine users any way you like

 

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Modalities
Mobile App
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Web Browser
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Conference Calls
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Jeenie Translation Portal
Written translations. Free estimates, per-project pricing.

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TeleJeeni (OPI)
Landline based interpreting. Available on request.

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Usage & Analytics
Call History
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Usage Reports
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Custom Data Tracking
Track unique per-call data (aka Cost Center numbers)

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Multi-Level Account Management
Create parent & child orgs in one account

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Client Support
Email Support
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Admin Resource Center
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Expedited Email Support
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Dedicated Support
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White Glove Onboarding 
Customized support, training & more

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You’re in Good Company

Jeenie is trusted by thousands of organizations nationwide
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FAQs

Do plans with subscriptions include minutes?

No. There are no included minutes in subscription plans. 

One of the biggest benefits of Subscription plans is that you pay significantly less per minute on every call, saving our clients money with increased usage. For this reason, no minutes are included in these plans because our clients can quickly surpass subscription costs with savings on usage rates.

Can I change my plan later?

Absolutely. Change your plan at any time for Connect, Plus & Premium plans.

Enterprise plans can make modifications based on the parameters of their contracts. 

Are subscription plans pro-rated? What will my first bill look like?

Yes. With subscriptions, we do pro-rate the first month so you can start at any time.
Your first month will include a charge for the current month’s subscription (pro-rated) and the following month’s subscription. 

How is the Connect Plan "not HIPAA compliant"?

While the Connect Plan has skilled, vetted linguists, it is not restricted to healthcare-qualified interpreters. Connect Plan interpreters are not required to reach or maintain HIPAA certification or standards. 

If you are required by law to meet HIPAA standards for patient (or client) interactions, we strongly recommend the Plus or Premium Plans. 

What are the Plus and Premium Plan cancelation policies?

All subscription plans have a 30-day cancelation policy. 
For example, if you notify Jeenie that you wish to cancel on the 10th of a month, you will still be billed for the following month’s subscription fee and will have access to the service for the month of that subscription (if you choose not to make any calls, you will not have any additional charges). After that month ends, your plan will not renew again. 

Please review your plan’s Service Agreement for additional details.
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